If you have a passion for helping students, guiding parents, and closing high-quality sales in the education sector, then this opportunity is made for you. Career Launcher, India’s leading education services company, is hiring for multiple customer service jobs vacancy roles for 2025. These include online sales, academic counselling, student advisory, and customer support.
With both remote and office-based roles available across Delhi NCR, Mumbai, Hyderabad, Bangalore, and PAN India, now is your chance to be part of a dynamic, fast-paced team helping students achieve their academic goals.
Customer Service Jobs Vacancy 2025 – Apply Now
🏢 Company Overview
Career Launcher is one of the most recognized education brands in India, helping students prepare for competitive exams like CAT, CLAT, GRE, GMAT, CUET, SAT and more. With a legacy of 25+ years, our goal is to empower learners with the right tools, advice, and resources through personalized learning and support services.
Our team of customer service experts, counsellors, and student advisors ensure that each student receives clear, prompt, and professional guidance.
📝 Open Positions & Job Descriptions
1. IE Counsellor – Online Sales
- Location: PAN India (Remote + Hybrid)
- Experience: 1 – 5 years
- Salary: Up to 7 LPA + Incentives
- Openings: 5
Responsibilities:
- Make daily outbound calls and maintain required talk time using leads provided.
- Counsel students and parents for GRE, GMAT, SAT, and related preparation courses.
- Convert leads into paid enrollments.
- Upsell & cross-sell relevant services and products.
- Manage post-sales support, client queries, and ensure satisfaction.
- Handle escalations and customer concerns professionally.
Requirements:
- 1-2 years’ experience in the education industry or edtech in online sales.
- Excellent verbal and written communication.
- Prior knowledge of GRE/GMAT/SAT prep is a strong advantage.
- Candidates with their own GMAT/GRE score are preferred.
2. Counsellor – Digital Sales
- Location: Head Office, Delhi
- Experience: Freshers welcome
- Salary: ₹3 LPA – ₹4.5 LPA + Incentives
- Openings: 5
Responsibilities:
- Make 80-100 outbound calls daily to leads provided by the system.
- Understand customer requirements and suggest suitable courses.
- Achieve monthly sales and conversion targets.
- Maintain customer records and update the CRM regularly.
- Ensure high levels of professionalism, persuasion, and client rapport.
Requirements:
- Graduates/Post-Graduates in any field.
- Excellent command of English and Hindi.
- Strong phone communication, confidence, and negotiation skills.
- Ability to meet and exceed targets in a high-pressure environment.
- Must embody Career Launcher values: Risk-taking, Openness, Ownership, Honesty, Innovation (ROOHI).
Perks:
- Fixed-day shift (no night shift)
- Attractive sales incentives
- Great learning and growth opportunities
3. Student Advisor – CL Media
- Location: Head Office, Delhi
- Experience: 0 – 3 years
- Salary: ₹3 LPA – ₹5 LPA + Incentives
- Openings: 10
Responsibilities:
- Help students with university shortlisting and course selection.
- Develop and maintain relationships with students and university partners.
- Provide detailed guidance about international admissions.
- Advise on skills, career goals, and opportunities.
Requirements:
- Strong communication and academic knowledge.
- Background in education counselling is a plus.
- Freshers with excellent people skills are encouraged to apply.
- Prior experience in university admissions is preferred.
4. Career Counsellor
- Location: Delhi NCR, Mumbai, Hyderabad
- Experience: 1 – 4 years
- Salary: ₹3 LPA – ₹5 LPA + Incentives
- Openings: 2
Responsibilities:
- Provide pre-sales counselling for undergraduate and postgraduate courses.
- Manage lead generation and walk-ins for MBA, MIM, Law, and Bachelor’s programs.
- Promote Career Launcher’s programs via ATL promotions and local outreach.
- Achieve enrolment and revenue targets.
- Assist in handling centre operations, compliance, and inventory.
- Cross-sell relevant educational services.
Requirements:
- Previous counselling or sales experience in the education sector.
- Understanding of MBA, MIM, Law, UG programs preferred.
- Effective communication and student engagement skills.
- Prior CRM and student data management experience is a plus.
🌍 Locations We Are Hiring
- Customer service jobs in Mumbai
- Customer service jobs in Bangalore
- Customer service jobs in Hyderabad
- Counsellor jobs in Delhi
- Career counsellor jobs near me (PAN India)
- Work from home customer service jobs
🌐 Remote/Online Work Options
Some roles allow:
- Remote customer service jobs
- Home-based customer service jobs
- Online sales jobs (Work from home)
- Virtual customer service jobs
Please check specific role descriptions above.
❓ Frequently Asked Questions
Q1. Kya freshers apply kar sakte hain?
Yes! Freshers with good communication skills are encouraged to apply.
Q2. Kya yeh full-time remote jobs hain?
Some customer service and counsellor roles offer full-time remote opportunities. Please see role-wise details.
Q3. Kya sales pressure hota hai?
Some roles include sales targets (with incentives). Counselling and advisor roles involve both service and soft-sales.
Q4. Kya graduate hona zaroori hai?
Yes. Graduation is mandatory for all positions. Post-graduates will be given preference.
📅 How to Apply?
Interested candidates can send their updated CV to:
📧 careers@careerlauncher.com
Subject Line Format: Application for [Job Title] - [Location]
🎯 Why Join Career Launcher?
- 🎓 Asia’s leading education brand
- 🌟 Fast-track career growth in edtech
- 📈 High incentives + fixed salary
- ⏰ Fixed day shift timings
- 📚 Continuous training and support
- 🚀 Be part of something that transforms lives
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Apply now and become a part of Career Launcher’s mission to change lives through education!
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