📍 Location: Bangalore (Bengaluru), India
🏢 Company: Wipro Limited
👤 Job Role: Technical Lead – L1
📅 Requisition ID: 36701
🎯 Experience Required: 5+ Years
🧩 Job Type: Full-Time | Permanent
📌 Keyword Focus: wipro jobs in bangalore

Wipro Jobs in Bangalore 2025 – Technical Lead (L1) | Apply Now
📝 Job Description:
Are you a tech expert looking to lead a high-performance team at one of India’s top IT companies? Wipro Bangalore is hiring for the position of Technical Lead – L1. This role is perfect for those who can mentor, troubleshoot, and ensure excellence in client service delivery.
🔧 Key Responsibilities:
✅ Monitor and support daily performance of Production Specialists
✅ Troubleshoot technical issues and resolve client escalations
✅ Maintain compliance with SLAs and ensure customer satisfaction
✅ Conduct training triages to improve team capability
✅ Document and analyze client interactions to prevent recurring issues
✅ Handle calls/emails professionally while ensuring full issue resolution
✅ Stay updated with product features and recommend improvements
✅ Improve team knowledge through technical mentoring and support
🧠 Skills & Competencies Required:
- Strong technical troubleshooting and escalation handling skills
- Ability to guide and mentor team members
- Excellent verbal and written communication
- Knowledge of customer service tools and CRM systems
- Process improvement mindset with a focus on quality
- Leadership and team management abilities
- Data analysis and reporting capability (for dashboard & call logs)
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🎓 Educational Qualification:
- Graduate in any stream (preferably Computer Science or related field)
- Technical certifications (preferred)
⭐ Why Choose Wipro Bangalore?
✨ Work at India’s leading tech & consulting company
✨ Strong growth culture with internal learning programs
✨ Collaborate with global teams across 65+ countries
✨ Build your career in a purpose-driven, innovation-focused environment
✨ Enjoy flexible work culture, competitive pay, and perks
📢 How to Apply:
👉 Apply directly on the Wipro Careers Website
OR
👉 Submit your CV on pvtnaukri.in for quick hiring assistance
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